Front Desk Executive
Qualification: Any Degree
Experience: 1 to 3 Years (In HealthCare)
Location: Hanumantha Nagar, Kalyan Nagar, South End Circle
Appointment Setting – Attending phone calls, coordinating with doctors and couples, Fixing appointments for new couples. Follow up with couples.
Patient Management – Provide couple’s required information about medical services and package details, doctors availability, guide the processes and assist in registrations.
Administrative Task – Maintain files of registered couples, share weekly and monthly reports of newly registered couples and treatment details.
Sales Support – Explaining couples regarding laboratory services, counselling, and convincing couples to take up blood tests after OPD consultation.
Billing – Raise invoices for OPD services direct couples to concerned departments. Collecting payments.
Reports – Daily updates on new walk-ins, OP revenue details, appointments for the next day, and posting appointment schedules for follow-up couples.
Records Maintenance – Maintaining all OP-related files/documents per the cases.
Accounts – Daily, weekly and monthly reconciliation of OP billing. Billing and cash segregation daily.
Consent Forms – Explain the treatment process and take couples' acceptance signatures on the clinical and Financial consent form for OP procedures.
Reports – Preparing daily, weekly and monthly reports of walk-ins, procedures, and lab billing.